Privacy Policy
Last updated: August 7, 2026
At Orbis Solar, we respect your privacy and are committed to protecting the information you provide when using our website and solar estimation services.
This Privacy Policy explains what information we collect, why we collect it, and how we use it.
1. Information We Collect
Location Information
We may collect the location of the property you are interested in installing solar panels on. This location may be provided by you through our map and location features, including through a third-party Places service or through your device's location functionality when you give permission.
We use this information to identify and analyze the relevant property and provide you with a solar estimate.
Rooftop Information
You may draw or select a polygon representing your rooftop on our map.
We use this information to estimate the usable rooftop area, determine potential solar panel placement, and calculate potential solar generation.
Contact Information
When you request a solar estimate or contact us, we may collect your:
- Name
- Email address
- Phone number
We use this information to contact you regarding your solar estimate, inquiry, or potential installation.
Electricity Usage Information
We may ask you to provide your average monthly electricity bill. This information is used to estimate your electricity consumption and help determine an appropriate solar system size.
Solar Requirements
You may also provide information about your preferred solar generation or energy requirements, such as:
- Covering approximately 75% of your daytime electricity usage
- Covering approximately 100% of your daytime electricity usage
- Providing battery backup for nighttime usage
- Other preferences you provide when using our solar calculator
We use this information to generate a solar recommendation based on your requirements.
2. How We Use Your Information
We use the information we collect to:
- Analyze your rooftop and property's solar potential
- Estimate potential solar generation
- Recommend an appropriate solar system
- Estimate potential system costs
- Understand your energy requirements
- Respond to your inquiries
- Contact you regarding your solar estimate or installation
- Improve our website and solar estimation services
3. Sharing of Information
We may share information with service providers that help us operate our website and provide our services, such as mapping, hosting, analytics, communication, and other technical service providers.
We may also disclose information when required to do so by law or when necessary to protect our legal rights or the security of our services.
We do not sell your personal information.
4. Third-Party Services
Our website may use third-party services, including mapping and location services, to provide features such as property search, maps, and location selection.
These third-party services may process information according to their own privacy policies and terms.
5. Data Security
We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, loss, misuse, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. Data Retention
We retain information only for as long as reasonably necessary to provide our services, respond to inquiries, maintain business records, or comply with legal obligations.
The retention period may vary depending on the type of information and the purpose for which it was collected.
7. Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where processing is based on consent
- Ask questions about how your information is used
To exercise these rights, please contact us using the contact information provided below.
8. Children's Privacy
Our services are not intended for children. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, data practices, or legal requirements.
When we make changes, we will update the "Last updated" date at the top of this page.